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How to get a refund for Credit/Debit Card?
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The reversal of the debit card payment will be processed to your issuing bank and will depend on your bank.
Once the refund request is approved, your refund will be processed within 24 hours. However, the reversal will be processed to your issuing bank and may take up to 5 to 45 business days depending on your bank for Debit/Credit Card payment.
⚠️ Note This also depends on the billing cycle of your credit card, the payment may still be due while waiting for the refund to go through. |
For the follow-up, we recommend contacting your issuing bank. In case of double charges, you can contact our Shopee Customer Service for further assistance.
Learn more about other refund concerns or where the refund goes for other payment methods.
